FAQ - Product & Usage

  • We are a clinician-founded, clinician-led brand, which means that we know firsthand which ingredients are essential for oral health and which ones are unnecessary.

    Our products are science-backed, clinically effective, and thoughtfully formulated with the ingredients your mouth needs to be healthy and fewer of the ones it doesn't.

    Importantly, because ToothScience is often distributed by dentists, you’ll know which products are right for you based on your dentist’s assessment of your oral and overall health. No more guesswork in the toothpaste aisle!

  • We recommend brushing each quadrant of your mouth for 30 seconds (2 minutes total) in the morning and before you go to bed. And don’t forget your tongue!

  • When you first use ToothScience toothpaste, you might notice some differences:

    • It might not taste as sweet. That’s because we use natural flavors like peppermint and spearmint oils.
    • Our toothpastes are clear rather than colorful. That’s because we don’t use artificial dyes or titanium dioxide, the ingredient typically used to give toothpastes the bright white color you may be used to.
    • Our Daily Care and Kids Care toothpastes might not foam as much as you’re accustomed to. That’s because we don’t use sodium lauryl sulfate (SLS) or sodium laureth sulfate (SLES). These sulfates are commonly added to toothpastes to create foam—the same way they’re added to many shampoos to create the rich lather we’re used to—but they’re not necessary!

  • All of our toothpastes are 3.4 oz (96 grams), making them travel friendly!

  • The American Dental Association (ADA) recommends using a pea-sized amount of toothpaste for adults and children over 3 years old. Based on our experience, a tube of ToothScience toothpaste will last the average person about two months if used twice daily.

  • All ToothScience toothpastes are made in the USA with globally sourced ingredients.

  • Yes, all of our toothpastes are manufactured and labeled in accordance with the FDA monograph for OTC toothpastes.

  • Yes, our pricing is consistent across dental offices and toothscience.com.

  • We’re currently partnering with a select group of dental practices. To see a list of participating dentists, click here. We will continue to update this list as our network grows.

FAQ - Orders

  • All of our products can be reordered on our website.

  • We ship to all 50 states in the U.S. We do not ship to U.S. territories or internationally.

  • We work with several trusted carriers, including UPS and USPS. The carrier will vary depending on your location.

  • If you place your order before 1:00 PM Eastern Time, Monday through Friday, we will ship it the same day. Orders placed after 1:00 PM or on weekends will ship the next business day. Standard shipping takes 5-7 days.

  • Once your product ships from our warehouse, you will receive a confirmation email with a tracking number. If you don’t see this email, please check your spam or junk folder. If it’s not there, contact us at orders@toothscience.com. We will do our best to reply within 24 hours, Monday through Friday.

  • Yes, we do ship to PO boxes.

  • If you notice an error after placing your order, please email us immediately at orders@toothscience.com, and we will do our best to correct the address before your order ships.

  • Due to the nature of our products, we do not accept returns. All sales are final.

  • Please contact us at orders@toothscience.com and we will work with you to resolve the issue.

FAQ - Privacy

  • Please review our Privacy Policy for details on how your personal information may be collected, used, and shared, and the rights you may have with respect to your personal information.

  • We take reasonable steps to protect the information we collect about you. Please visit our Privacy Policy for additional details on how we protect your personal information.

  • Please contact us at hello@toothscience.com with further questions